Frequently Asked Questions
Everything you need to know about your Dhanak shopping experience.
What are your shipping charges and delivery times?
We offer standard delivery across Pakistan within 3-5 working days. Shipping charges are calculated at checkout based on your location and order weight.
What is Dhanak's return and exchange policy?
You can exchange any unused item with original tags within 7 days of delivery. Please note that sale items are generally non-refundable unless a manufacturing defect is found.
Which payment methods do you accept?
We accept Cash on Delivery (COD) nationwide, as well as secure online payments via Credit/Debit cards (Visa/Mastercard) and popular mobile wallets.
How do I ensure I choose the correct size?
Every product page features a detailed size chart. We recommend measuring a similar garment that fits you well and comparing it against our dimensions for the best fit.
Do you offer international shipping?
Yes, Dhanak ships worldwide. International delivery times and shipping costs vary by destination and are displayed during the checkout process.
How can I track my order status?
Once your order is dispatched, you will receive a tracking number via email and SMS. Use this number on our logistics partner's website to see real-time updates.